Monday, June 27, 2011

On The Job Training

So Saturday and Sunday had training at World of Disney and day 1 was just packed with lots of information. You think you're understanding then they're like now you need to do this and that. At the end of day 1 I was just like OMG.

So day 1 spent mostly in a room and worked on test registers on how to ring up transactions and accept different forms of payments. Then learned returns and exchanges, which after 2nd day still not sure how to do that correctly. Haven't had to do one on the floor yet. Anyways near end of shift they took us out to the floor and for a hour we went on the registers. It wasn't too bad it's just remembering how to use the system. I've had a couple retail jobs and everyone's registers are different so it's like just remembering how they ring and take payments and when to ask for identification. Since I've had jobs where they want you to and jobs where we don't.

So day 2, started out as a quick review over what we learned then took us out on the floor where most of shifts we stayed. Wasn't so bad except had to run around the store looking for stuff and had an angry guest for having to wait. But with help got it sorted out. But last at the end of the shift we had to learn how to close out. They told us how in day 1 but so much information that most of us didn't even remember next day.

Once we got hands on how to close it became a little clearer but there's so many steps, and I'm nervous when I'm on my own tomorrow(tuesday) I'm gonna screw up somehow lol.

And never thought there be so many numbers I have to remember outside of my personal life. There's numbers for like everything, to activate this or that. Or contact lead managers, stock room, fun little numbers to call for guests so can get a special messages from characters. I'm like aye!

But yeah overall the training wasn't too bad. Had great trainers and the group of us had a lot of fun joking around whenever we were in back learning the info and I've slowly been making lots of great friends already.

Tomorrow is my 2nd class meeting and then think I might hang out in the parks with some of the people from the facebook group until my shift which is at 6:45pm or 18:45 as Disney uses haha. Till then later.

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